Privacy policy

Privacy Policy for Cat Tree Haven

Last Updated: 28-Feb-2024

1. Introduction

Welcome to Cat Tree Haven. Your privacy is of great importance to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information on our website, cattreehaven.com.au.

2. Collection of Personal Information

  • 2.1 Information You Provide: This includes information you enter when making a purchase, such as your name, shipping address, email address, and payment information. We also collect information when you subscribe to our newsletter, participate in a promotion, or contact customer service.
  • 2.2 Automated Information Collection: We automatically collect certain information about your device and how you interact with our website. This may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data.
  • 2.3 Cookies and Tracking Technologies: Our site uses "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

3. Use of Your Personal Information

  • 3.1 To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • 3.2 To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • 3.3 To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • 3.4 To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

4. Disclosure of Personal Information

  • 4.1 Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • 4.2 Legal Compliance: We may disclose your personal information where required to do so by law or subpoena.

5. Security of Personal Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Access, Correction, and Deletion of Personal Information

You have the right to access, correct, or request deletion of your personal data. Please contact us directly for assistance.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

8. Changes to This Privacy Policy

This policy may be updated periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contacting Us

If you have any questions about this Privacy Policy, please contact us at contact us page.